The Lead Coach develops, implements, and assesses the Excel Center’s academic planning model. These strategies include but are not limited to, student performance, retention, recruitment, and post-secondary outcomes. The Lead oversees, manages, trains, and evaluates a staff of life coaches as well as assists a caseload of students. The Lead trains new coaches, distributes caseloads, conducts informal and formal evaluations, and participates on the leadership team. The position works with all academic teams in meeting educational goals and adhering to the Indiana Academic Standards.
Example Duties and Activities
Monitors student enrollment and maintains balanced caseloads for life coaches. Facilitates action planning with the coaching team to address caseload concerns and withdrawals.
Establishes procedures to track and monitor student academic success. Identifies and tracks relevant student/school data/staff performance to set improvement and/or achievement goals and to drive future evaluation and feedback.
Partners with all administrative team members and life coaches to conduct interventions and action plans to address systems, staff, and students.
Evaluates data to inform decision-making, drive outcomes and develop interventions for life coaches and students.
Creates and communicates schedule for coach evaluation process every term.
Develops personal professional/performance goals and action plans to reach goals. Reflects on prior goals and makes adjustments to professional practice and goals.
Identifies needed professional development of life coaching staff using student data, evaluation data, and one-on-one coaching discussions.
Works directly with the school director to develop and implement school-wide goals around graduation outcomes, enrollment needs, student achievement, retention, etc.
Assists staff with professional development, training and goal setting.
Sets and maintains a high-performance culture for staff and students.
Participates in student recruitment, enrollment, and outreach efforts.
Degree and Credential Requirements – Bachelor’s degree in psychology, human relations, social work, rehabilitation counseling, education, or related fields.
Counseling Expertise – Provides academic, career, college/certification access, and social-emotional mentoring, counseling, or advising ideally to high school-age students in a nontraditional, and/or in an adult education setting.
Communication Skills – Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others’ needs. Delivers information in person, in writing, and in a digital world.
Technical Knowledge – Has working knowledge of G Suite and MS Office, as well as student information systems.
Student Engagement – Takes a strengths-based, student-centered approach to developing relationships at all levels while establishing appropriate boundaries. Adept at delivering feedback that is constructive and unbiased. Creates and maintains a safe environment for open discussions.
Diversity Awareness – Works with diverse populations including people who have experienced barriers to their education.
Building Collaborative Relationships – Develops, maintains, and strengthens partnerships with others inside or outside the organization who can provide information, assistance, and support.
Adaptability – Maintains effectiveness when experiencing shifts in priorities; adjusts effectively while maintaining a positive learning environment.
Informed Decision-Making – Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
Industry Standards – Displays a working knowledge of the Indiana Academic Standards, Common Core State Standards, and 21st Century Skills and knowledge of disciplinary literacy.
Background Screening – All candidates must pass a pre-employment background check. Must have a valid driver’s license, up-to-date auto insurance, and a good driving record.
Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
Continuing education and leadership development as well as tuition reimbursement
Comprehensive health plan
Paid time off (PTO) and paid holidays
Life, dental and vision insurance
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account, and premiums
Retirement plan with generous match or contribution into Teachers’ Retirement Fund for eligible employees
Goodwill Education Initiatives
Goodwill strongly believes it is essential to raise education attainment levels in Indiana. Not only are the lifetime earnings of high school graduates significantly higher than those of dropouts, children of high school graduates are 50% less likely to drop out of high school than the children of dropouts are. Goodwill provides opportunities for adults (The Excel Center) and youth (Indianapolis Metropolitan High School).
The Excel Center Model
The Excel Center® is operated by Goodwill Education Initiatives, Inc., a not-for-profit organization formed by Goodwill of Central & Southern Indiana. Recognizing that nearly a half million working-age Hoosiers lack a high school diploma, Goodwill opened The Excel Center for adults in 2010. The Excel Center is a tuition-free public high school for adults offering an Indiana Core 40 high school diploma.
The Excel Center currently serves more than 4,000 students annually.Apply
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